Shipping policy

UK delivery

Free Delivery UK only

Where we deliver

Our standard delivery service covers England, Scotland, Wales and Northern Ireland. For British Forces addresses or any questions about your delivery address, please contact us before ordering.

Delivery times

Standard delivery has an estimated transit time of 3–5 days after dispatch. This is a transit estimate, not an order-to-door promise. Product availability and preparation time may affect when your order is ready to leave us. If you need your order for a particular date, please contact us before ordering to confirm the expected dispatch and delivery timing.

Heavy or oversized items

The same standard delivery rate and £50 free-delivery threshold currently apply to heavy or oversized items. No separate heavy-item surcharge is currently configured. Please contact us before ordering if you need to discuss access or delivery arrangements.

Delivery enquiries

For help with delivery timing, an address or an existing order, please email info@brassbathroomcollection.co.uk with the product details or your order number.